Privacy Policy for Welfare Inspector Smart Hub

This Privacy Policy explains how the "Welfare Inspector Smart Hub(WISH)" app collects, uses, and protects personal information for internal operational use. By using the app, you agree to the practices described in this policy.

1. Information We Collect

The app collects and processes the following data to support its core functionality:

• Employee details (Name, Department, Designation, Mobile Number)
• Form submissions across modules such as:
• Grievance Forms
• Beat Inspection
• Colony Inspection
• CGA Enquiry
• Pension Forms
• ONR Enquiry
• Misc./Death Enquiry
• Police/Bank/School Verification
• Submission History
• App usage logs for performance improvement

2. Location Data Usage

The app accesses device location when a user initiates a form and validates the same location at the time of submission. This is used to ensure that the form is submitted from the same place where it was started.

• Location data is accessed only during form initiation and submission
• No continuous or background location tracking is performed
• If the user changes location, form submission may be restricted
• Location information is visible only to authorized supervisory users
• Location data is not shared with third parties

Location data captured during form initiation and submission

3. How We Use Your Information

• Processing and verifying welfare-related forms
• Scheduling and tracking inspections
• Sending reminders and notifications
• Improving app performance and user experience

4. Smart Reminders & Notifications

The app may send push notifications such as scheduled visit reminders, form status updates, and administrative instructions. These notifications are only related to official duties.

5. Data Security

We implement internal security measures including encrypted storage, role-based access, and controlled login to ensure employee data is protected from unauthorized access.

6. Data Sharing

Data collected by the app is used only within the app environment and is not shared with external third parties.

7. User Responsibilities

• Maintain confidentiality of login credentials.
• Ensure forms are submitted with accurate information.
• Use the app only for its intended operational and workflow-related purposes.

8. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect new features or administrative requirements. Users will be notified of significant changes.

9. Contact Information

For questions related to privacy or data handling, users may contact the app administrator through official communication channels.